Barry Gray
2015-08-13 15:30:04 UTC
I have been running a Windows XP version of Virtual Acorn on my PC for
several years, but when in Spring 2015 I upgraded my PC to Windows 7 I
decided also to upgrade Virtual Acorn to the latest version.
At the time I placed the order neither I nor my wife were very well, and
I made a simple mistake on the order form. Because of their very
restricted telephone hours I could not get through to 3QD by telephone,
so I tried other ways but because of the stress I was under by reason of
my wife's illness (she died a few weeks later) I made another mistake.
3QD sent me a quite vitriolic letter saying that they would not do
business with someone who was so stupid.
Last week I tried to order the upgrade again, and this time I did
everything correctly, but I still got a vitriolic letter refusing my order.
Is there any kind soul out there who could persuade 3QD to change their
mind, and that this is no way to do business, or who could suggest how I
might upgrade without dealing directly with 3QD?
Thanks
Barry
several years, but when in Spring 2015 I upgraded my PC to Windows 7 I
decided also to upgrade Virtual Acorn to the latest version.
At the time I placed the order neither I nor my wife were very well, and
I made a simple mistake on the order form. Because of their very
restricted telephone hours I could not get through to 3QD by telephone,
so I tried other ways but because of the stress I was under by reason of
my wife's illness (she died a few weeks later) I made another mistake.
3QD sent me a quite vitriolic letter saying that they would not do
business with someone who was so stupid.
Last week I tried to order the upgrade again, and this time I did
everything correctly, but I still got a vitriolic letter refusing my order.
Is there any kind soul out there who could persuade 3QD to change their
mind, and that this is no way to do business, or who could suggest how I
might upgrade without dealing directly with 3QD?
Thanks
Barry
--
Barry Gray
A child is a fire to be lit not a vessel to be filled
Barry Gray
A child is a fire to be lit not a vessel to be filled